Vacation request (classic approval flow)
9 steps across 4 roles, paper-based workflow from application to system booking. Processing ≈ 22 min, Lead Time > 4 workdays — PCE < 1 %. Classic office lever: one huge idle block in the manager's inbox.
9 steps across 4 roles, paper-based workflow from application to system booking. Processing ≈ 22 min, Lead Time > 4 workdays — PCE < 1 %. Classic office lever: one huge idle block in the manager's inbox.